Privacy Policy

Effective Date: 15/09/2025

Summa House Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit summahouse.com.au, make a booking, or interact with us.

1. Information We Collect

We may collect the following information when you engage with us:

• Personal details: name, phone number, email address

• Booking information: event details, dietary requirements, guest numbers

• Payment information (processed securely via third-party providers)

• Technical data: cookies, website browsing behaviour, analytics

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2. How We Collect It

We collect information through:

• Online booking forms and enquiries

• Email sign-ups and newsletters

• Payment processing via Square and Seven Rooms

• Website cookies, Google Analytics, and Meta Pixel tracking

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3. How We Use Your Information

We use your personal information to:

• Confirm and manage bookings

• Communicate event details and updates

• Send marketing emails, newsletters, and promotional offers

• Deliver targeted advertising and improve our website experience

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

4. Sharing of Information

We only share personal information when necessary to provide our services. This may include:

• Third-party booking and payment platforms such as Square and Seven Rooms

• Service providers that support our website, analytics, and marketing

We do not sell or rent personal information to third parties.

5. Data Storage & Security

Your information is stored securely in our website backend, CRM, booking software, and internal systems. We take reasonable measures to protect your data through passwords, encryption, and restricted staff access.

6. Your Rights

You have the right to:

• Opt out of marketing communications

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

To exercise these rights, contact us at jackson@summahouse.com.au.

7. Cookies & Tracking

We use cookies, Google Analytics, and Meta Pixel to improve user experience and deliver relevant advertising. You can adjust your browser settings to refuse cookies if you prefer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on summahouse.com.au.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Summa House Pty Ltd

Email: jackson@summahouse.com.au